noveljituPrivacy Policy
This page describes what we collect when you use noveljitu and how we keep that data protected. We at noveljitu take your privacy seriously. When you open an account, deposit funds, or place bets on Liga 1 matches or live-dealer tables, you share personal information with us. We use encryption, secure servers, and strict access controls to safeguard that information.
Our privacy policy covers all data we collect through noveljitu—your account details, payment information, betting history, and device data. We explain how we use this data, who we share it with, and what rights you have. We comply with data protection laws in the jurisdictions where we operate.
If you have questions about how we handle your data, contact our support team. We are transparent about our practices and happy to clarify any point in this policy.
What Data We Collect on noveljitu
We collect several categories of data when you use noveljitu. Your account information includes your email address, password (hashed, never stored in plain text), full name, date of birth, and phone number. We require this to verify your identity and prevent fraud.
We collect payment data when you deposit or withdraw funds. This includes your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details), transaction amounts, and timestamps. We do not store your full payment credentials; payment processors handle sensitive card or account data directly.
We collect identity documents during KYC verification. This includes scans or photos of your government ID (KTP, passport, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). We store these securely and use them only for verification and compliance purposes.
We collect betting and gaming data—your bets, wagers, game sessions, and outcomes. This helps us track your account balance, settle disputes, and detect suspicious activity. We also collect device data: your IP address, browser type, operating system, and device identifiers. This helps us prevent fraud and improve our platform.
How We Use Your Data
We use your data to operate noveljitu and provide our services. This includes account management, payment processing, bet settlement, and customer support. We use your email to send account notifications, withdrawal confirmations, and support responses.
We use your data to comply with legal obligations. This includes anti-money-laundering (AML) checks, fraud prevention, and reporting to regulatory authorities where required by law. We may share your data with government agencies if legally compelled.
We use your data to improve noveljitu. We analyze betting patterns, game popularity, and user behavior to enhance our platform. We do not sell your data to third parties for marketing purposes.
Our noveljitu Data Protection and Third-Party Processors
We at noveljitu encrypt all data transmitted between your device and our servers using SSL (Secure Sockets Layer) protocols. Your password is hashed using industry-standard algorithms; we cannot recover it even if our servers are compromised. Your account is protected by two-factor authentication, which you can enable in your settings.
Our servers may sit outside your jurisdiction. This means your data may be stored or processed in countries with different privacy laws. By using noveljitu, you consent to this international data transfer. We ensure that any third-party processor we use maintains security standards equivalent to our own.
- Payment processors
- We work with payment providers to process DANA, e-wallet, mobile banking, and bank transfers. These providers handle your payment data directly and are bound by their own privacy policies.
- Hosting providers
- We use cloud hosting services to store noveljitu data. These providers have access to our systems but are contractually obligated to protect your data.
- Analytics services
- We may use analytics tools to track platform usage. These tools collect anonymized data and do not identify individual users.
Your Rights and Data Retention
You have the right to access your personal data on noveljitu. Log into your account to view your profile, betting history, and transaction records. You can update your email, phone number, and password at any time.
You have the right to request deletion of your data. Contact our support team to request account closure. We will delete your personal data within 30 days, except where we are legally required to retain it (e.g., for tax or anti-money-laundering compliance).
We retain your betting and transaction data for as long as your account is active, plus seven years after closure for compliance purposes. We retain your identity documents for the duration of your account plus three years. We delete cookies after your session ends or when you clear your browser cache.
Jurisdiction and Contact
We at noveljitu operate in supported jurisdictions only. Services are available only where local law permits. Your data is subject to the privacy laws of the jurisdiction in which noveljitu is licensed. If you have a privacy complaint, contact our support team first. If we cannot resolve your concern, you may escalate to the relevant data protection authority in your jurisdiction.
Our support team is available to answer questions about this privacy policy. Reach out if you have concerns about how we handle your data on noveljitu. We are committed to transparency and will respond to your inquiry within 48 hours.